Posts Tagged ‘#Construction’

Construction & Remodeling Business Ethics and Values

Business ethics and values are important in any line of work, and speak volumes about the integrity of the business owner / operator. There are core ethics that should be the guiding principle of all business, however in construction, home improvement or remodeling work ethics become even more important. Customers or clients are not paying for a product but for the work itself. Because of that, the work should be of high quality to ensure that the clients are getting what they pay for. Some factors to help contractors maintain integrity in their dealings are:

  1. Make a reasonable yet accurate quote for the work to be done and stick to it
  2. Deliver the highest quality work possible while keeping efficiency in mind
  3. Respect the space of the client by cleaning it well when the work is done

Make a Quote and Stick To It

Contractors have a specialized skillset that allow them to charge a certain premium for the work that they do. Usually an estimate is made of what work needs to be done. After discussing the materials to be used and the measurements of the job with the client, a quote is made by combining the cost of the materials with the cost of labor. It’s important for the contractor to accurately assess the costs and make sure the client is agreeable to those costs. If it’s discovered during the job that more material needs to be purchased, the contractor should provide a detailed explanation for additional charges. Keeping the end cost as close as possible to the quote builds trust. The client can rest assured that the contractor will keep their word.

Deliver High Quality Yet Efficient Work

Because contractors are considered specialists, it’s important for then to have a good work ethic. A large part of having a good work ethic involves caring about the end result. When a remodeling contractor is, for example, installing a new granite counter top in a client’s kitchen, the quality of work will be superior if the contractor takes careful measurements. Special exceptions and instructions should be noted and applied to the work. One indication of high quality work is when a home improvement contractor takes pride in the finished product. This denotes a worker who cares about his craft and wants the client to like it as much as he does. Efficiency is simple for a worker who wants to do quality work. He does his job with no wasted effort and stays mindful of time constraints.

Respect the Client’s Space

A contractor can show respect for a client’s living area or place of business by being careful not to damage any property. He also shows his regard for good business ethics and values by making sure he cleans up after the job by vacuuming any debris, picking up any excess materials, and returning the area to the state it was in when he arrived.

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